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Cookie Policy

Introduction

To make full use of the online shopping and personalised features on our website your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once created an account and you're signed in, is associated with this information. However, if you'd prefer to restrict, block or delete cookies from our site, or any other website, you can use your browser to do this. Each browser is different, so check the relevant documentation for your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

What we collect

We may collect the following information:

1. name
2. contact information including email address
3. demographic information such as postcode, preferences and interests
4. other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We also use third party traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We collect this information in a way which does not identify anyone through the use of Google Analytics. Cookies do not make any attempt to find out the identities of those visiting our website and do not collect personal information.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. To find out more about blocking cookies you can visit aboutcookies.org, however please not that your experience of our site and other websites will be limited with certain functionality unavailable.

List of cookies we collect

The below tables list the cookies used and what information they store.

Site cookies

Cookie nameCookie Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

 

Third party cookies

Cookie nameCookie Description
__UTMA (Google Analytics) Identifies how many unique visitors come to this site based over a period of time.
__UTMB (Google Analytics) Determines the visitor session times on the site.
__UTMC (Google Analytics) Determines whether a new session should be created if you are a new visitor.
__UTMZ (Google Analytics) Determines if you came directly to the site, via a search engine or another source.